 | 24-hour call centre | |  | Canopy or parlour |
 | Traditional longevity costumes | |  | Mourning uniforms |
 | Offering to deceased (fruits & vegetarian food) | |  | Buddhist or Taoist prayer service (Monk/nun/ Taoist) |
 | Handcrafted paper models | |  | Praying materials |
 | Xiao En Bereavement Care service team | |  | Music band |
 | Air-conditioned bus | |  | Plastic fans and towel souviners |
 | Condolence book and box | |  | Drinking water in cups and peanuts |
 | VCD | | | |